How CORA works | AInsure

What CORA is

CORA is the assistant inside AInsure. It reads your clients, your policies and the documents you upload, and it can tell you who needs you first: renewals coming due, lapsed policies and coverage gaps. It tracks each deal from first surfaced to bound, pulls coverages, limits and dates out of a policy you upload, and answers insurance questions in plain language.

What it runs on

CORA’s answers are written by Anthropic’s Claude models. A small, fast one decides where each question should go, and larger ones handle the harder and regulated questions.

The software can connect to other model providers, and some of that is built, but nothing other than Claude is switched on for chat today. So we do not claim CORA is independent of any one provider. It is not, yet.

What it will and will not do

It drafts. It does not send. In the deal pipeline CORA prepares work for you; nothing in it can email, text or otherwise contact a client.
It rates quotes. It does not bind them. Liberty Mutual small-commercial quotes come back with a rated premium, from Liberty Mutual’s test environment while production credentials are finalised. They do not bind yet.
It never signs for you. In The Vault, CORA builds a transaction unsigned; your own wallet signs it. AInsure never holds your keys.
A few actions happen as soon as you ask. Inside your own workspace, things like creating or updating a task do not stop for a confirmation step.

What is kept

Every conversation with CORA is stored. Whoever wrote the question can rate any answer and flag it, and a person can review it. Approvals and document access are logged, and carrier credentials are encrypted.

Who receives your data, and on what terms

AInsure does not fine-tune or train AI models on your documents or conversations. CORA does send content to outside providers to do its work. These two are confirmed in use, and each link goes to the provider’s own terms, which are what the sentences below rest on.

Anthropic

Writes CORA’s answers. Receives each question and the parts of your book and documents CORA needs to answer it.

Its business terms say it may not train its models on what we send it. Commercial terms
By default it deletes that content from its systems within 30 days. It can keep it longer if the law requires, or if its safety checks flag it as a policy violation. Retention · Training

LangSmith (LangChain)

Keeps our debugging records of CORA conversations, which can include the question, the answer and the policy text CORA read.

Its terms say it will not use that data to train or improve its products, including any large language model. Terms of service
Records are kept for 14 days by default, longer if they are flagged for extended retention. Retention
Before they are sent we remove identifiers that follow a recognisable pattern: Social Security, card, bank and routing numbers, email addresses and phone numbers. We do not remove names. That lowers the risk. It is not a guarantee that no personal data reaches LangSmith.

Some features, such as web search and reading uploaded documents, can involve other providers. We have not listed them here because we list a provider only once we have confirmed how it is used and have its terms on file, so this page says nothing about them either way. If you need to know before you sign up, ask us.

What is not finished

AInsure is not SOC 2 certified. The platform is built to those controls, but no audit has been completed.
Quotes do not bind yet. See above.
Some answers are slow. A client lookup takes about five seconds; a legal question can take more than a minute. The measurements are public.

Methodology and data

What CORA is

What it runs on

CORA’s answers are written by Anthropic’s Claude models. A small, fast one decides where each question should go, and larger ones handle the harder and regulated questions.

What it will and will not do

It drafts. It does not send. In the deal pipeline CORA prepares work for you; nothing in it can email, text or otherwise contact a client.

It rates quotes. It does not bind them. Liberty Mutual small-commercial quotes come back with a rated premium, from Liberty Mutual’s test environment while production credentials are finalised. They do not bind yet.

It never signs for you. In The Vault, CORA builds a transaction unsigned; your own wallet signs it. AInsure never holds your keys.

A few actions happen as soon as you ask. Inside your own workspace, things like creating or updating a task do not stop for a confirmation step.

Who receives your data, and on what terms

Anthropic

Writes CORA’s answers. Receives each question and the parts of your book and documents CORA needs to answer it.

Its business terms say it may not train its models on what we send it. Commercial terms
By default it deletes that content from its systems within 30 days. It can keep it longer if the law requires, or if its safety checks flag it as a policy violation. Retention · Training

LangSmith (LangChain)

Keeps our debugging records of CORA conversations, which can include the question, the answer and the policy text CORA read.

Its terms say it will not use that data to train or improve its products, including any large language model. Terms of service
Records are kept for 14 days by default, longer if they are flagged for extended retention. Retention
Before they are sent we remove identifiers that follow a recognisable pattern: Social Security, card, bank and routing numbers, email addresses and phone numbers. We do not remove names. That lowers the risk. It is not a guarantee that no personal data reaches LangSmith.